cisco receiver stuck at connecting to computer

If you are using Cable Internet, you share bandwidth with other Cable Internet subscribers in your neighbourhood.

During peak times such as evenings and weekends, when more people are using Internet, speeds are likely to be slower.Did you reboot your modem recently? Rebooting modem helps with most issues.Speed Slow Speed degradation can be caused by various factors including: Are you using the modem registered by World-Link? Even if you have more than one cable jacks, they may not be active. Ensure that your modem is plugged into the cable jack it was originally installed on.Ensure that the coaxial cable is securely connected to both the modem and the cable jack.Try unplug the modem from power for 1 minute, then plug it back in. Ensure your modem is plugged in, and powered on.Please note that if the 'Online' light is on, the modem is updating its system software and service should be automatically restored after a few minutes. Troubleshooting No Sync - 'US' or 'DS' light is blinking or off on modem Loss of sync occurs when your modem's 'DS' or 'US' lights are either off or flashing. This can be done by holding the Reset button for at least 15 seconds and then releasing it. Unplug your modem from power for 1 minute and then plug it back in.

Online light: Solid On / Flashing / Off (Should be Solid On if Flashing or Off, may be modem configuration problem or service has not been activated.).US light: Upstream light - Solid On / Flashing / Off (Should be Solid On if Flashing or Off, that means your modem isn’t getting signal over the coaxial cable.).DS light: Downstream light - Solid On / Flashing / Off (Should be Solid On if Flashing or Off, that means your modem isn’t getting signal over the coaxial cable.).Is the modem connected to the cable jack it was originally installed?.Is the power adapter connected securely to the modem and other end to the power outlet?.

Is the cable connecting your modem to your computer secure at both ends?.Is the coaxial cable connecting your modem to the cable jack secure at both ends?.

Cisco receiver stuck at connecting to computer